How Can SPI Help You?

You may reach out to SPI for any reason - either you have a question about something happening in your life, a photograph or recording you would like analyzed, or perhaps you need and want a full investigation. SPI is here to help!

If a full investigation of your home or business is required, here is the step by step of how it will happen. Remember, we do not "get rid of" your ghost, but we do arm you with information which can be empowering or might be just what you need in order to get the right kind of help to solve your personal situation.

First: You contact SPI by completing the investigation request form.

Second: A Case Manager calls you by phone to discuss your situation and collect more information. Depending on circumstances, this interview can have one of several outcomes that includes:

1. We may decide that we are not the best group to help you and may refer you to another resource.
2. We may have to discuss your situation with other SPI members before reaching a decision and get back to you later.
3. We may decide that an investigation is warranted. If this happens, we get in touch with our team to tentatively plan a Site Survey (if needed) and an Investigation Vigil and work with you to schedule them. If you have pets capable of making noise or moving in or through areas to be investigated, you will be asked to arrange for them to be elsewhere during our vigil. This is to avoid data contamination.

Third: At the appointed date and time our team of qualified investigators will convene at your location to conduct a Site Survey or Investigation Vigil. The number of investigators required depends on the size of the location we are investigating and the investigative skills required.

If a Site Survey is needed, the team will survey the buildings involved, sketch their floorplan, take baseline readings, photographs, notes, etc.

At our first face-to-face meeting with the client, Permission to Investigate and Client Confidentiality forms are signed by the client and our representative. Our Investigation Team Members also sign certain forms.

At Investigation Vigils, our activities begin around sunset with a client-conducted walkthrough tour of the location. During this tour, our Case Manager and Lead Investigator will discuss phenomena in the areas where it happened. At this time, the client can inform us of any new activity or changes that have occurred since our last communication. While the walkthrough is happening, other team members take baseline measurements and photographs.

After the walkthrough, the Lead Investigator updates and refines our Investigation Plan as needed. This is followed by equipment deployment. Then the team or teams conduct multiple EVP Sessions and Experiments at targeted areas of the location. Data, experiences, and findings resulting from these activities may trigger additional plan refinements. Data collection typically includes audio recordings, video recordings, photographs, and measurements of various kinds.

Depending on case particulars and the client's wishes, the client may or may not have participation in the EVP Sessions and Experiments.

When the Lead Investigator feels sufficient data has been collected, activities will end, equipment will be withdrawn, and the team will leave.

The length of the vigil is much driven by events. If not much happens, the vigil is ended early. On the other hand, if there is a lot of activity, the vigil may be extended (with the client's approval) to capture more data for a better analysis. On average, our team leaves by 11 p.m.

Fourth: Evidence Review: Depending on the volume and length of audio, video, and other types of data that we need to review and analyze and the need for outside consultation, evidence review takes about up to a month to complete, but in extreme situations could take as long as six weeks. There is a ton of work to be done, including analysis, diagnosis, course of action identification, recommendations, prognosis, and report writing. This work is done by volunteers who typically have one or two "real" jobs and families. So the work is done in their spare time. However, if something important or serious is discovered along the way, the Case Manager will immediately contact the client and convey the information.

Fifth: The Reveal: Towards the end of Evidence Review, the Case Manager will contact you to schedule The Reveal. This is a meeting at your location where we present our findings and recommendations and answer all of your questions.

During the Reveal, all of the evidence that supports our conclusions will be shared with you, including the playback of audio and video clips. Our Investigation Report is provided to you in both electronic and hardcopy format at this time.

Referrals to other parties and follow-up vigils, if needed, are also discussed with you at the Reveal.

While the Reveal formally ends the investigation activities related to a single vigil, it is by no means the end of our engagement with you. In addition to your investigation possibly warranting an additional vigil, we remain Always Available to continue monitoring your situation, answer any further questions that you may have, and help you with any other case-related need as best we can. We also stay in touch to assess the effectiveness of outsiders that we may have recommended. We do all we can to make sure your case is resolved to your satisfaction.